By Melissa Disque, Account Development Manager, Metro One Ambulance, Inc.
Getting where you need to go shouldn’t be a challenge, especially as we get older. For many seniors, reliable transportation is a key part of maintaining independence, staying healthy, and remaining connected to family, friends, and the community. Understanding what’s offered can help you make the best decision for your lifestyle, budget, and mobility needs.
Public transportation through the COMET may be a good fit if you live near one of its fixed routes. Seniors aged 65 and older can ride at half the regular fare, making it one of the most affordable options available. Buses generally run every 30 minutes and serve much of the Columbia area and surrounding communities. While it’s a practical choice for errands and appointments, keep in mind that buses operate on set schedules and may require waiting outdoors, which can be uncomfortable during extreme weather. Buses may also become crowded during peak times.
If you need more personalized service, DART (Dial-A-Ride Transit) offers door-to-door transportation for seniors and individuals with disabilities who live within three-quarters of a mile of a COMET route. This ADA-compliant service is also affordable and is especially helpful for those who use wheelchairs or need mobility assistance. However, DART requires riders to apply in advance to determine eligibility, and trips must be scheduled at least 24 hours ahead. Additionally, because it often transports multiple passengers, travel times can be longer.
For those looking for more flexibility, rideshare services like Uber, Lyft, and local taxis provide curb-to-curb transportation without fixed routes or schedules. These services can usually be requested by smartphone or phone call and are available on demand. They can be a convenient option for quick trips but may not be ideal for everyone. Some seniors may find it challenging to use the technology, and because drivers use their personal vehicles, the level of service and accessibility can vary. Cost is also a factor, as rideshare fares can add up quickly.
Another important option is Non-Emergency Medical Transportation (NEMT) such as Metro One Ambulance, which is specifically designed for medical visits. These services often accommodate ambulatory patients as well as those who require wheelchairs or stretchers. Drivers are trained to assist with mobility and ensure safe, comfortable transfers. Depending on your insurance plan or Medicaid eligibility, this service may be covered. Private pay quotes can be provided by simply calling the customer service team. Typically, rides must be scheduled 24 hours in advance.
In some areas of the Midlands, volunteer and non-profit transportation services are also available. These programs are often run by churches, senior centers, or local agencies and provide transportation to medical appointments, shopping centers, and recreational activities. Most require an advance reservation, and availability may depend on volunteer schedules, but they are often free or offered at a reduced rate. These services can be a lifeline for seniors with limited income or family support.
Choosing the right transportation option depends on many factors, including where you live, your physical needs, how often you travel, and what you can afford. While each mode of transportation comes with its own benefits and drawbacks, the good news is that seniors in the Midlands have options to stay active, engaged, and independent. Whether you rely on public buses, need ADA-compliant service, prefer the flexibility of rideshare, or benefit from community-based volunteer programs, knowing your choices will help you stay mobile and connected.
