SCAM ALERT: A New Wave of Text Scams Targeting Seniors

BBB Scam Alert banner warning seniors about rising text message fraud

Have you recently received a strange text message claiming you’ve not paid a toll fee, missed a package delivery, didn’t appear for jury duty, or that your bank account is in trouble? If so, you’re not alone — and you’re right to be suspicious.

The Better Business Bureau (BBB) is warning seniors about a recent surge in text message scams, also known as “smishing” (SMS phishing). These fraudulent messages are designed to trick you into clicking dangerous links, sharing personal information, or sending money.

🚨 How These Scams Work

Scammers are getting more creative — and more convincing. A typical scam might look like this:

  • “Your package is waiting. Click here to reschedule delivery.”
  • “Your bank account is locked. Call immediately.”
  • “You’ve won a free gift card. Claim now!”

These texts often include links to fake websites or phone numbers that connect you with a scammer pretending to be a trusted company. In some cases, the text may even appear to come from a local area code or familiar business.

Why Seniors Are Being Targeted

Seniors are often targeted because scammers believe they are more trusting, may not be as familiar with digital threats, or could be managing finances online with less technical experience. But awareness is the key to stopping these scams in their tracks.

🛡 BBB’s Top Tips to Stay Safe:

  • Don’t Click Links in Unfamiliar Texts
    Even if it looks like it’s from the post office, your bank, or Medicare — go directly to the official website instead.
  • Don’t Respond to Suspicious Messages
    Even replying “STOP” confirms your number is active and can lead to more scam attempts.
  • Block the Number and Report It
    Forward scam texts to 7726 (SPAM) and report it to BBB Scam Tracker at BBB.org/ScamTracker.
  • Be Skeptical of Urgent Language
    Scammers use urgency to panic you into acting fast. Take a breath and verify through official channels.
  • Install Security Software on Your Smartphone
    Many antivirus companies offer mobile protection to help block fraudulent messages and websites.

📣 If You’ve Been Targeted

You’re not alone — and you didn’t do anything wrong. The most important thing is not to engage and to report the scam. The BBB and other agencies use your reports to warn others and help prevent fraud.

Remember, legitimate organizations will never demand payment or personal information through text message. When in doubt, call the organization directly using a phone number you trust.

Stay sharp, stay cautious — and spread the word to protect your friends and neighbors.

For more scam alerts and trusted tips, visit 🔗 www.BBB.org or call us at (803) 254-2525 or (843) 766-9616